BHFO
http://www.bhfo.com
5285 Rockwell Drive NE
Cedar rapids, Iowa 52402
sales@bhfo.com
eBay ID: bhexpress
319 743 1197 phone
319 294 9021 fax
BHFO...We Strive for 5 Stars
The Complete Shopping Experience: Womens, Mens, Juniors, Maternity, Swimwear, Shoes, Dresses, Intimates, Handbags, Accessories
How We Became BHFO...
BHFO was started in early 2003 from the home of Jon &
Stacie Sefton as a part-time project. Both being from a business
background, they wanted to create a solid business of their own. With
the addition of Jon's brother Jason, BHFO became an eBay
PowerSeller within months of starting their venture. For those of you
wondering what the B and H stand for, these are the initials of their
beautiful daughters, Brittany and Hannah.
After years of hard work, taking risks and overcoming many challenges,
BHFO now employs a growing number of employees and ships out thousands
of items per day. Maintaining a high eBay feedback rating over the
years has been the top priority and their toughest challenge. BHFO
realizes that customer service is the most important aspect of their
business.
BHFO has created a marketplace where customers can continually get
incredible deals on a very diverse product line. By building strong
relationships with many suppliers, BHFO offers apparel and accessories
from the hottest name brands you would find in big-name department
stores and popular catalog companies. BHFO brings these deals to
customers throughout the world, who don't have easy to these brands, as
well as customers who can shop their local stores or catalogs and find
better deals on the same items at our store. BHFO offers thousands of
new items each day and has become one of the world's largest designer
clothing outlets on eBay.
With constant marketplace and technology changes, BHFO is striving to
improve all aspects of the company. Improving customer relations,
offering more name brands, wholesaling products, creating alternate
shopping venues and developing software enhancements, are just a few
projects that are continually evaluated and upgraded as BHFO grows.
Commitment to our customers...
Maintaining a high eBay feedback rating has been the top priority and
their toughest challenge. BHFO realizes that customer service is the
most important aspect of their business. They have created a
marketplace where customers can continually get incredible deals on a
diverse product line. By building strong relationships with many
suppliers, BHFO can offer apparel and accessories from the hottest name
brands you would find in big-name department stores and popular catalog
companies.
As our customer, you may occasionally have questions about our products
or services. We can help with questions, from how to check out through
our system, to asking if your payment has finalized. Whatever questions
you may have, our customer service team is here to help and respond.
Our goal is to make this a 5-Star shopping experience for you and to
have your business for years to come. If for some reason you are not
satisfied with an item or your order, please contact us BEFORE you
leave feedback. We'd like to have the opportunity to know about and
correct any problem before you evaluate our products or service.
About Our Products
We are proud to be the top eBay store for discount brand-name clothes!
We source our apparel and accessories from big-name department and
catalog stores to provide name-brand and hard-to-find merchandise
directly to our customers.
You probably already know about our great prices, but as for quality;
our products are authentic brand-name or designer items. Some of these
items are shelf pulls.
Shelf pulls are:
• Items previously available for sale in a retail
environment, but were never sold.
• Items may possess one or more price tags indicating
multiple markdowns. Tags may be cut or defaced.
• Items may have been exposed to appreciable
customer contact or try-ons.
• Items may show signs of handling, such as surface dirt
or makeup which will come out when cleaned.
• Items may have minor seam separations or
small snags or runs in the fabric.
If any item has a more major flaw, we will note this in
the auction description.
Authenticity Guaranteed!
All of our items are guaranteed authentic or your money back!
BHFO Newsletter
Register for our newsletter at www.bhfo.com for more information, updates, and special promotions from BHFO.
Returns
We accept returns for items paid for at "buy-it-now" prices. Store
credit is given for these items, excluding shipping and handling costs.
For more information, please contact sales@bhfo.com.
We cannot accept returns for auctioned items, as our margins on these
items are significantly less than "buy-it-now" or fixed-price items. So
please remember to pay close attention to our auction descriptions for
item condition and sizing. We welcome you to re-sell or locally consign
auction purchases if they don't work out for you.
Are you a re-seller?
Please see the "About our products" section of this flyer
for product information. If you would like more information about our future wholesale division, contact us anytime at
sales@bhfo.com